Mississauga, Ontario +1 905-624-6400
24/7 operational monitoring info@tricetech.ca

Enterprise IT · Canada

Secure infrastructure.
Practical cloud.
Software built around your work.

Tricetech Solutions designs, deploys and supports enterprise IT environments for growing mid-market companies and established enterprises across Canada — networks and protection, cloud compute and private storage, and the applications the business actually runs on.

Registered office Mississauga, Ontario
Service area Organizations nationwide
Reference drawing: a Mississauga head office and a regional office joined by an encrypted site-to-site tunnel to a managed internet edge, with 24/7 monitoring across both sites. EDGE-01 Managed internet edge FIREWALL · IDS/IPS · EMAIL EDGE SITE-TO-SITE · IPSEC · TLS 1.3 Head office Mississauga CORE SWITCHING · VLAN SERVERS · KVM / HYPER-V WIRELESS · 802.1X Regional office Ontario EDGE ROUTER · SD-WAN ACCESS LAYER REMOTE CLIENTS · VPN 24/7 MONITORING · PREDICTIVE FAULTS · SCHEDULED PATCHING
Figure 01 — Two-site reference environment with a managed edge TOP-01
Enterprise SLA backed Commercial service commitments behind every managed environment.
24/7 monitoring Continuous surveillance, predictive fault discovery and scheduled patching.
Zero data loss Published parameters for application, database and virtual machine cutovers.
No vendor lock-in Architecture and platform choices made for the environment, not for a licence.
Sovereign asset control Private storage and infrastructure that stay under client ownership.
Reference drawing: the operating cycle behind the published service level. Continuous monitoring, predictive fault discovery, remediation, then scheduled patching and architecture review, returning to monitoring without a break. 01 Monitor 24/7 surveillance, performance baselines 02 Detect Predictive fault discovery and alerting 03 Remediate Onsite and remote remediation 04 Review Scheduled patching and architecture review CONTINUOUS OPERATIONS CYCLE · FOUR STEPS, OPERATED CONTINUOUSLY OPS-01
Figure 10 — How the published service level is operated OPS-01

Company

Built around your business. Supported for the long term.

Tricetech Solutions is a Canadian IT services firm. Engagements begin with the business need and the environment as it actually runs today — then move to a solution that can be operated and paid for over time.

We work with organizations that have outgrown ad-hoc IT: multi-site networks, Microsoft and Linux estates, workloads moving between on-premises and cloud.

No vendor lock-inWhere the current environment can be improved instead of replaced, we say so.
Support is designed inThe team that architects the environment also runs the monitoring and remediation.

Technology in operation

Reference drawing: the technology stack in operation, grouped into five domains. Cloud and virtualization, platforms and applications, security operations, identity and access, and edge and messaging. 01 Cloud & virtualization KVM · CEPH · HYPER-V 02 Platforms & applications RED HAT LINUX · WINDOWS SERVER · ORACLE APEX · MYSQL 03 Security operations CROWDSTRIKE · SOPHOS · IMUNIFY360 · MICROSOFT DEFENDER · IDS/IPS 04 Identity & access ACTIVE DIRECTORY · GROUP POLICY · ENTRA ID · MFA · ZERO TRUST · VPN 05 Edge & messaging SD-WAN · SPF · DKIM · DMARC · UNIFIED COMMUNICATIONS TECHNOLOGY IN OPERATION · FIVE DOMAINS TECH-01
Figure 11 — The technology stack, by domain TECH-01

Named products appear because they are in production in client environments. No partnership, certification or reseller status is implied.

How we work

Understand the business, design the right solution, support it long term.

The same four phases run on every engagement, whether it starts with a network review, a cloud migration or an application that has to be rebuilt.

Reference drawing: the stages of the engagement, left to right, with the output of each stage. 01 / ASSESS Read Routing, data flow, live systems, controls FINDINGS 02 / DESIGN Set Target architecture, a roadmap in order ROADMAP 03 / BUILD Change Staged deployment, agreed rollback points CHANGE WINDOW 04 / OPERATE Run Monitoring, patching, fault remediation RUN STATE STAGE SEQUENCE · LEFT TO RIGHT ENG-01
Figure 04 — Engagement sequence, and what each stage produces ENG-01
PHASE 01 — ASSESS

Read the environment

Findings written down, including what already works.

PHASE 02 — DESIGN

Set the target

A roadmap with spending and compliance in view.

PHASE 03 — BUILD

Change in stages

Rollback points agreed before the window opens.

PHASE 04 — OPERATE

Run and improve

Monitoring, patching and remediation, continuously.

Coverage

What a managed environment covers

Three layers, drawn from the published service catalogue. Most engagements begin in one and grow into the others.

Reference drawing: three coverage layers of a managed environment. Network and edge, systems and identity, and cloud, data and recovery — each listing the controls operated at that layer. LAYER 01 NETWORK AND EDGE MANAGED SD-WAN CAMPUS ROUTING ENTERPRISE WIRELESS FIREWALL · IDS/IPS ZERO TRUST ACCESS LAYER 02 SYSTEMS AND IDENTITY ACTIVE DIRECTORY DNS · DHCP · GROUP POLICY MICROSOFT 365 HYBRID ENTRA ID · MFA HYPER-V · KVM LAYER 03 CLOUD, DATA AND RECOVERY ELASTIC COMPUTE PRIVATE STORAGE CROSS-VOLUME BACKUP IMMUTABLE VERSIONING DB AND VM MIGRATION THREE LAYERS · ONE OPERATOR COV-01
Figure 05 — Three coverage layers and the controls operated at each COV-01

Typical entry pointMost engagements start at one layer and grow into the others.

Architecture discussion

Start an architecture discussion.

Outline your environment, migration plans or upcoming deployment. Our engineers can help define a practical next step — and tell you when the current environment is already the right answer.

Telephone +1 905-624-6400
Office Suite 5, 5160 Explorer Drive, Mississauga, ON L4W 4T7
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